Frequently asked questions

How will I access my online training?

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How do I access my training coach?

Each week you will have the opportunity to email your questions to our support team, where one of our experienced trainers will answer all submitted questions.

When do I come in for my training?

Your practical training will be within the second month of your 4 month program, dates will be discussed when booking on.

Where do I go for my practical training?

Glam-Start Hair and Beauty Academy training hub is located within Vulcan Works in Northampton the address is:

Vulcan Works

34-38 Guildhall Rd



Who will be doing the training?

Our training is conducted by a team of highly qualified and experienced trainers who are experts in their respective fields of hair, beauty, and business. Our trainers are dedicated to providing you with the knowledge and skills you need to excel in your chosen area of expertise. They bring a wealth of practical experience and a passion for teaching, ensuring that you receive education and guidance throughout your learning journey.

How do I pay?

Once you have decided what course you want to invest in yourself, full payment is required to secure your space. This payment can be paid via your payment link on your invoice, through bank transfer, or Klarna.

Do I need any previous experience?

No prior experience within the hair and beauty industry, or business startup knowledge is required.

Is the Glam-Start Hair and Beauty Academy training Hub near a hotel, carpark or train station?

Our training hub is located within the centre of Northampton.

The nearest hotel is the Premier Inn which is 0.1miles, less than a 2 minute walk.

The nearest car park is St Johns multi-story car park, or the Morrisons car park.

These are both within 0.1 miles, and less than a 2 minute walk.

The nearest train station is Northampton Train Station, which is 1.3 miles away and is roughly a 10 minute walk.

Can I change my course date?

Please note you will not be able to change the date of your course once you have confirmed and paid the final balance.

How long will I have access to the training videos, and will I be able to replay the training videos?

All training videos are pre-recorded and are available to watch at your convenience as many times as you like. You will have 1 year of access to these videos, from the date of when your course starts through your learning portal.

What if I'm too nervous to attend the training on the day of the course?

If you're feeling nervous about attending one of our courses, please know that your apprehension is completely normal. At Glam-Start Hair and Beauty Academy we understand that taking this step can be stressful, but we're here to support you every step of the way. Our experienced trainers are dedicated to guiding and assisting you throughout your journey. You are not alone; we welcome everyone with open arms to our learning hub. Your comfort and success are our top priorities, and we are committed to helping you achieve your goals.

What is the minimum age?

The Minimum age for our courses is 18 years old.

If I miss a section of the practical course , can I make it up elsewhere, or does it need to be a consecutive block?

1: To make the most of the business program part of the course it is advised that you follow the timeline of the course, and complete your virtual training when it is released. You have 1 years access to these videos.

2: You will not be able to change the date of your in-house training at the academy hub. For you to be fully accredited it is compulsory you attend all of the training days.

How much time do we have to give each week to get the most of the course?

Virtual Training: Expect a new 60-minute video.

Practical Training: In month 2, you will need to attend 3-5 days, depending on which course you chose, of mandatory training for accreditation.

Self-Practice: Success grows with the hours you invest in building your skills and business.

Can we pay monthly?

You can pay with Klarna. Subject to Klarna's payment terms and conditions.

Can I learn solely about hair or beauty, or do I need to learn about both?

At Glam-Start Hair and Beauty Academy, you have the flexibility to choose and specialize in either hair or beauty, based on your personal interests and career goals. Our courses are designed to provide in-depth knowledge in specific areas. For example, if you opt for our hair extension course, you'll exclusively focus on this aspect of the beauty industry. If you're passionate about both hair and beauty, you can certainly enroll in multiple courses to gain expertise in various areas. We're here to support your individual learning journey and tailor it to your own preferences.

What will I need to bring with me on my in-house training days?

You will not need to bring anything with you to the course, all training equipment is provided.

Will I be able to get insurance after this course?

Yes, please note you will only be able to get insurance through companies who accept your awarding body accreditation such as ABT.

Who is the awarding body that is accrediting me?

All our courses are accredited through ABT.

Will I receive a training kit?

Yes, included in the price of the course a full comprehensive kit is included for you to use for your practical training and for you to take home and use.

What time do the courses start and finish?

Course times start at 9:30am, and roughly finish around 4pm each day.

Is lunch provided on the course?

Please note lunch is not provided at the academy, but we are located within the centre of Northampton, and there are lots of places that provide food within walking distance.

Don't panic though, we supply tea, coffee, and biscuits.

Contact us

Contact us to have a chat, and we can help you with any questions you may have and help you pick the right path for you.

Send us a message on +44 7700 195 222

Call us on 01604 279799

or email us at [email protected]

Location: 34-38 Guildhall Rd, Northampton NN1


Company number: 14960161

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34 Guildhall Rd, Northampton NN1, UK